Trainings People Management
People are the biggest asset of an organization. It is the people who create, drive and sustain the processes, technology, machines, equipments, etc.,A leader who knows the art of managing people (sub-ordinates) will be highly successful. An effective leader inculcate a host of people management skills like communication skills, interpersonal skills, counseling and mentoring skills, empathy and other skills. Highly motivated people will produce phenomenal results. This training programme gives insight into various people management skills and practical guidelines to achieve them thereby making the leader an effective and a likable person.
Course Contents:
- Importance of ‘People Managing Skills’, considering ‘People’ as the biggest asset of our organization.
- Sub-ordinate development – constantly giving feedback on strengths and weaknesses of the sub-ordinates; suggesting the techniques for continuous improvement; identifying individuals’ skills.
- Empowering the sub-ordinates; encouraging creativity and innovation in sub ordinates; making him/feel important; seeking suggestions for improvements
- Inculcating empathy, Handling the sub-ordinates’ grievances with honesty, tact, concern and firmness
- Inculcating self discipline and self mastery. Leading by example; being a role model for the sub-ordinates
- Building effective teams
- Appreciation and criticism – how and when to do?; used as twin tools for sub-ordinate development
- Communication skills – clarity of thought and expression, giving clear and complete instructions to the sub-ordinates; seeking confirmation; Body language and other effective communication skills
- Interpersonal relationship and team work among sub-ordinates, synergy, win-win relationship, empathy, sincerity, commitment and dedication to the profession
- Conflict resolution among the sub-ordinates
- Counseling skills
- Being a mentor and guide to the sub-ordinates
- Planning and coordinating the various resources – materials, equipments, men, methods and systems to achieve the set target
- Developing effective control and monitoring systems to check the progress of sub-ordinates
- Aligning the sub-ordinates to the organization’s mission and goal
- Effective listening skills – barriers to listening and how to avoid them
- Developing quality consciousness the in sub-ordinates
- Training the sub-ordinates to improve quality of work, efficiency and Performance
- Synchronizing the individual skills of sub-ordinates with the job requirement
- Developing fairness and impartiality while dealing with the sub-ordinates
- Decision making and problem solving capability
- Taking people along and giving them the credit